1. Introduction and Acceptance of Terms

These Terms of Service ("Terms") are a legal agreement between you (the "User" or "you") and AInteract PTE. LTD. ("Knowly", "Company", "we", "us", or "our"), governing your access to and use of the Service. By creating an account or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our [Privacy Policy]. If you do not agree with these Terms, you must not use the Service. This Service is offered to consumers for personal use only; do not use the Service if you are under the age of 13 (or the minimum age of digital consent in your jurisdiction) without parental consent. By accepting these Terms, you represent that you are legally capable of entering into this agreement and that all information you submit to us is truthful and accurate.

2. Our Services

Service Overview: Knowly is an experimental digital tool that learns from your web browsing activity (with your permission), browses the internet on your behalf, and provides you with personalized information digests. The Service is intended for individual consumer use, helping you conveniently stay informed and manage information overload. It is not designed for commercial, enterprise, or illegal use of any kind.

How It Works: With your authorization, the Service may learn your browsing behavior or receive input from you. It then uses AI algorithms to visit web pages, gather data, and generate summaries or recommendations for you. Please note that while we strive for relevant digests, the Service’s outputs are automated and may not always be 100% accurate or up-to-date. You are responsible for reviewing any recommendations or summaries and deciding how to use the information.

Intended Audience: This Service is intended for use by private consumers looking to simplify and personalize their web browsing experience. By using the Service, you agree to use it only for personal, non-commercial purposes in accordance with these Terms. Businesses or organizations seeking to use a similar service should contact us for appropriate licensing—any commercial use of the consumer Service is not permitted under these Terms. We reserve the right to refuse service, suspend accounts, or limit access to the Service in our discretion if we find use that violates these Terms or is otherwise harmful.

3. Account Registration and Security

Registration Requirements: To access the full functionality of the Service, you are required to create a user account. During registration, we will ask you to provide certain personal information such as your name, email address, and a password. You agree to provide accurate, current, and complete information during registration and to update such information promptly if it changes. You may also need to grant the Service specific permissions (for example, access to your browser data or history) in order for it to function as intended.

Account Credentials: You are responsible for maintaining the confidentiality of your account login credentials (username and password). You must not share your account or password with others, and you agree not to allow any other person to access the Service through your account. If you suspect any unauthorized use of your account or a security breach, you must notify us immediately. We are not liable for any loss or damage arising from your failure to safeguard your account information.

Eligibility: By registering an account, you represent that you are at least the age of majority in your jurisdiction (or have parental/guardian consent if required by law for minors). Accounts are personal to the individual registrant. You may not transfer or sell your account to any other party. We reserve the right to decline registration or cancel accounts that we reasonably suspect are being used by someone other than the registered user or for purposes not allowed by these Terms.

4. Privacy and Data Collection

Your privacy is very important to us. This section explains, at a high level, what data we collect through your use of the Service and how we use and protect it. For full details, please refer to our Privacy Policy, which is incorporated by reference into these Terms. Our Privacy Policy is designed to comply with GDPR and other applicable privacy regulations, and it explains your rights and choices regarding your personal data in detail.

5. User Responsibilities and Acceptable Use

When you use our Service, you agree to do so responsibly and legally. You are solely responsible for your conduct while using the Service and for any content or data that you generate, submit, or process via the Service. You agree to use the Service in accordance with these Terms, and not to misuse it. Misuse of the Service may result in suspension or termination of your account. In particular, you agree to the following user responsibilities and acceptable use rules:

Compliance with Laws: You will use the Service in compliance with all applicable laws and regulations. Prohibited uses include (but are not limited to) using the Service for any illegal purpose, to plan or execute unlawful activities, or in any way that violates any local, state, national or international law or regulation. You must not use the Service to stalk, harass, or harm another individual, or to violate anyone’s privacy or other rights.

Respect for Rights and Content: You will respect the intellectual property and privacy rights of others. This means you must not input or request the Service to retrieve any content that you do not have the right to use. For example, do not ask the Service to fetch pirated media or plagiarized content. You also should not use the Service to transmit or store content that is defamatory, obscene, offensive, or otherwise violates the rights of any third party (such as copyrights, trademarks, or privacy rights). If you choose to share any output or content from the Service, you are responsible for ensuring that such sharing is lawful.

No Harmful Interference: You agree not to interfere with or disrupt the Service or servers/network providing the Service. Prohibited actions include attempting to hack, probe, or circumvent any security or authentication measures of the Service, launching any form of cyber attack, introducing viruses or malicious code, or otherwise attempting to disrupt the normal operation of the Service. You must not attempt to gain unauthorized access to other users’ accounts, data, or to any non-public portions of the Service.

Acceptable Use Limitations: You will not use the Service in a manner that exceeds reasonable request volume or burdens our infrastructure in an abnormal way. The Service may have usage limits (especially on the free tier as described in Section 6); you agree not to attempt to exceed or circumvent these limitations by any means (such as creating multiple accounts, using bots/scripts to automate requests, or any other technique). If you are on a free plan, you won’t attempt to use the Service for heavy or commercial usage that would normally require a paid plan. We reserve the right to moderate or throttle usage that we determine to be excessive or abusive.

No Reselling or Unauthorized Use: This Service is provided for your personal use only. You may not resell, rent, or sublicense access to the Service to any third party. Also, you may not use the Service to provide services to others as a service bureau or to develop a competing product. You are not permitted to reverse engineer, decompile, or attempt to extract the source code or underlying algorithms of the Service (except to the extent such restriction is prohibited by applicable law).

User-Provided Content: If the Service allows you to input any content (such as notes, feedback, or custom data beyond your browsing activity), you are responsible for that content. You must ensure that any information or data you provide is correct, you have all necessary rights to use it, and that it does not contain harmful or illegal material. We take no responsibility for any user-provided information or content; you agree that any content you provide is at your own risk, and you indemnify the Company for any claims or losses arising from such content.

Cooperation and Reporting: You agree to cooperate with us in investigating any suspected prohibited activities or violations of these Terms. We may occasionally monitor usage (in accordance with our Privacy Policy) to ensure compliance. If you become aware of any misuse of the Service by any person, or any security breach related to the Service, you agree to promptly notify us. We appreciate your help in keeping our community safe and compliant.

By adhering to these rules of acceptable use, you help us maintain a reliable and lawful service for all users. Failure to follow the above guidelines constitutes a breach of these Terms and may result in suspension or termination of your account, as detailed in Section 10.

6. Free and Paid Tiers of Service

We offer the Service in multiple tiers to accommodate different user needs, including a Free Tier and one or more Paid Subscription Plans. This section outlines the differences and the terms specific to each:

Free Tier: Our Free Tier provides access to the basic functionality of Knowly at no monetary cost. The Free Tier is intended for casual personal use and may be subject to usage limits. For example, the free plan might limit the number of routines per day, or the frequency/length of personalized digests you can receive per day. These limits are in place to ensure fair use and to manage our resources. We reserve the right to change the specific limitations of the Free Tier from time to time (for instance, adjusting quotas or introducing new limits) and will update relevant documentation or notify users of significant changes. As a Free Tier user, you understand that the Service is provided “as is” with basic features, and support may be limited. We may also display minimal non-intrusive advertising or sponsored content to Free Tier users (if we choose to, per our Privacy Policy terms on advertising). Important: We reserve the right to discontinue or modify the Free Tier at any time. While we aim to provide continuous free access, ongoing availability is not guaranteed.

Paid Subscription Plans: For users who require higher usage limits or additional features, we offer Paid Plans (e.g., a "Plus" or "Pro" version of the Service). Paid Plans typically operate on a subscription basis (monthly or annual billing) and grant you enhanced access, such as higher or no usage caps, priority processing, advanced features, or dedicated customer support. The exact features and limits of each Paid Plan are described on our website or within the Service interface at the time of subscription. By subscribing to a Paid Plan, you agree to pay the applicable fees and charges and to the billing terms presented to you at sign-up (which may include automatic renewal until you cancel). All fees are stated in [applicable currency] and are exclusive of taxes, which may be charged as required by law.

Payments and Billing: If you sign up for a Paid Plan, you must provide a valid payment method (e.g., credit card or other accepted payment provider) and authorize us or our payment processor to charge you the subscription fees. Subscription Renewal: Paid subscriptions will automatically renew at the end of each billing cycle (e.g., monthly or annually) at the then-current rate, unless you cancel the subscription before the renewal date. We will notify you in advance of any change in subscription fees or material changes to the Paid Plan terms. If payment fails or cannot be processed, we may suspend or downgrade your account to the Free Tier until payment is received.

Cancellation and Refunds: You may cancel a Paid Plan at any time through your account settings or by contacting customer support. If you cancel, you will continue to have access to the Paid Plan benefits until the end of your current billing period, after which your account may revert to the Free Tier (or be closed if you choose). We generally do not offer refunds for partial subscription periods that remain upon cancellation. However, if you believe a refund is warranted (for example, if you accidentally paid twice or were unable to use the Service due to a system outage), please contact us and we will review requests on a case-by-case basis, in line with applicable consumer protection laws.

Upgrade/Downgrade: If you upgrade from the Free Tier to a Paid Plan (or from one Paid Plan to a higher tier), the new limits and features will take effect immediately upon payment confirmation. If you downgrade from a Paid Plan to a lower plan or the Free Tier, the new limits may apply immediately or at the next billing cycle. Downgrading may cause loss of features or data accessible only in the higher tier, so please review any downgrade impact. The Company is not responsible for any loss of data or functionality due to a downgrade that you initiate.

Free Trials and Promotions: We may offer free trial periods for Paid Plans or promotional offers from time to time. Such offers are subject to these Terms as well. After a free trial ends, if you have not cancelled, you may be automatically enrolled into a Paid Plan and charged, unless otherwise stated in the trial offer. Only one trial per user may be allowed, and we reserve the right to prevent abuse of trial offers.

Both Free and Paid users are bound by the same core Terms of Service and Privacy Policy. Paid Plans do not exempt you from abiding by the Acceptable Use rules in Section 5. The main differences lie in the feature set and usage limits. All users, regardless of tier, must use the Service in a manner consistent with these Terms. If you have questions about what plan is best for you or the specifics of current Free/Paid offerings, please visit our website or contact our support team.

7. Intellectual Property Rights

Ownership of the Service

All rights, title, and interest in and to the Service, including the software, algorithms, artificial intelligence models, design, databases, website, and all content provided by us through the Service (except for your individual data or content inputs), are owned by the Company or its licensors. This includes all intellectual property rights such as copyrights, trademarks, service marks, trade secrets, patents, and any other proprietary rights in the Service. The Company’s name, logo, and all related product or service names are our trademarks and may not be used without our prior written consent. We reserve all rights not expressly granted to you in these Terms. These Terms do not transfer any ownership of intellectual property to you; rather, you are granted a limited, revocable license to use the Service in accordance with these Terms.

You agree not to remove, obscure, or alter any copyright notices, trademark symbols, or other proprietary rights notices affixed to or contained within the Service. Any unauthorized use of the Service’s intellectual property or content is strictly prohibited and may result in termination of this agreement and legal action.

Your Content and Data

Ownership of User Data: We do not claim ownership of the personal data, browsing information, or other content that you provide to or generate through the Service. As between you and the Company, you retain all rights that you hold in your data and content. For example, your browsing history and any personal notes or inputs you provide to the Service remain yours, and this Agreement does not strip you of any rights in that material. Similarly, any AI-generated digest or summary provided to you is for your personal use. While we own the underlying technology that generates these outputs, we make no claim of ownership over the specific outputs produced for you.

License to Company: In order for us to operate the Service, you hereby grant the Company a non-exclusive, worldwide, royalty-free license to use, process, reproduce, and modify your data solely for the purpose of providing and improving the Service. This license covers things like processing your browsing activity through our AI to generate your information digest, storing your data in our systems, and making backup copies. We will not use your personal content for any purposes outside of those described in these Terms and our Privacy Policy. This license is limited in scope: it’s not a transfer of ownership, but it does allow us to do what is necessary to deliver the Service functionality. You can revoke this license by deleting specific content or your account, but note that we may retain backup copies for a limited time and may retain certain information as required by law (as explained in the Privacy Policy).

User Feedback: If you choose to provide feedback, suggestions, or ideas about the Service (“Feedback”), you agree that we are free to use such Feedback without any restriction or compensation to you. Feedback can help us improve our product, and we will own any improvements or new features that we develop as a result of your Feedback. You acknowledge that Feedback is given voluntarily and we have no obligation to keep it confidential.

Third-Party Content and Links

As part of its functionality, the Service will access and display content from third-party websites (for example, the Service might fetch an article from a news site to summarize it for you). All third-party content accessed through the Service remains the property of the respective owners. These Terms do not grant you any rights to third-party content. We provide such content to you under principles of fair use or via the permissions given by your own access rights to that content (since essentially the Service is acting as an agent on your behalf to visit a website). Use of third-party content may be subject to the terms or license of those third-party sites. For instance, if a website’s terms of use don’t allow scraping or summarizing, you should respect those terms when using our Service to access that site.

We are not responsible for the accuracy, legality, or any aspect of third-party content. We do not modify the substance of third-party content (aside from formatting or summarizing it for your digest). Any third-party websites that the Service browses or links to are not under our control, and we provide no endorsement or warranty of those sites. If you follow a link through the Service to an external site, you do so at your own risk. You should review the terms and privacy policies of any third-party websites that our Service accesses or that are presented to you.

License to Use the Service

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial use only. This license is solely for the purpose of enabling you to use and enjoy the benefit of the Service as provided by the Company, in the manner permitted by these Terms. You may not use the Service for any resale or distribution of any portion of the Service (including any reports or digests for anyone else’s benefit on a commercial basis) without our express written permission. All rights not expressly granted to you are reserved by the Company.

If you violate any of the license terms or any provision of these Terms, your rights under this license will immediately terminate and we may terminate your access to the Service (see Section 10).

8. Disclaimer of Warranties

Use at Your Own Risk: The Service is provided to you on an "AS IS" and "AS AVAILABLE" basis. Your use of the Service is at your own risk. While we strive to provide a high-quality and reliable service, we make no guarantees or warranties of any kind regarding the accuracy, completeness, or availability of the Service or any content you obtain through it

To the fullest extent permitted by applicable law, the Company disclaims all warranties and representations, express or implied, relating to the Service and your use of it. This includes, but is not limited to:

Implied Warranties: We specifically disclaim any implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising out of course of dealing or usage of trade. No advice or information (whether oral or written) obtained by you from us shall create any warranty not expressly stated in these Terms.

Service Performance: We do not warrant that the Service will be uninterrupted, timely, secure, or error-free. We do not guarantee that any defects or errors will be corrected, or that the Service will be free of viruses or other harmful components. You acknowledge that the Service involves complex AI and internet data retrieval, which may not always function perfectly. There may be times when the Service is unavailable due to maintenance, updates, technical difficulties, or reasons beyond our control. We will make reasonable efforts to inform you of major service outages or to resolve them, but we are not responsible for any disruption or loss you may suffer as a result of downtime or technical issues.

Accuracy of Content: Any information or content presented to you via the Service (including AI-generated summaries, website content, recommendations, etc.) is for general informational purposes. We do not warrant or guarantee the accuracy, or quality of any results or content obtained through the Service. The AI may occasionally produce incorrect or outdated information, and third-party content could be wrong or misleading. You should not rely solely on the Service for critical decisions or information. For example, if the Service provides a summary of a news article, it is your responsibility to verify important details from the original source if needed. We are not liable for errors or omissions in the content provided by the Service.

Not Professional Advice: The Service is not intended to provide, and should not be relied on for, legal, financial, medical, or any other professional advice. Always seek the advice of a qualified professional for such matters. Any suggestions or content from the Service are of a general nature and not specific advice for your situation.

Some jurisdictions do not allow the exclusion of certain warranties. If any warranty cannot be disclaimed under law, then we limit such warranty to the minimum duration and scope required by law. No warranty is made that the Service complies with the laws of any particular jurisdiction (though we strive for legal compliance); you are responsible for knowing and complying with your local laws as they pertain to your use of the Service.

In summary, while we aim for the Service to be beneficial and accurate, there is no warranty that it will meet all your expectations or requirements. The entire risk as to the quality and performance of the Service lies with you as the user.

9. Limitation of Liability

Limitation on Types of Damages: To the maximum extent permitted by law, the Company shall not be liable to you for any indirect, incidental, special, consequential, or punitive damages whatsoever arising out of or related to your use of (or inability to use) the Service. This limitation includes, without limitation, any damages for lost profits, lost savings, loss of data, loss of goodwill, business interruption, or any other commercial or personal damages or losses, even if we have been advised of the possibility of such damages. We are also not liable for any cost of procurement of substitute goods or services (for example, if the Service is unavailable or does not meet your needs and you have to seek an alternative).

Specific Liability Limitations: The Company will not be liable for any claims or damages arising from:

User Conduct or Data: Your own use of the Service, including any content you access, use, or generate. You are solely responsible for your interactions with third-party websites or content accessed through the Service. If, for example, the Service summarizes a third-party webpage that contains incorrect or defamatory information, we are not responsible for those third-party statements. Likewise, if you provide the Service with incorrect data and that yields an undesirable result, that is not on us.

Service Decisions: Our decision to modify, suspend, or terminate the Service or your access to it, in accordance with these Terms. This includes deletion of user data or content as part of account termination or maintenance.

Unauthorized Access: Any unauthorized access to or use of our servers and/or any personal information or data stored therein, unless directly caused by our failure to implement reasonable security measures. (While we take security seriously, as noted in Section 4, no system can be perfectly secure.)

Events Beyond Our Control: Any events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil disturbances, strikes, electrical or internet outages, or other force majeure events that prevent us from providing the Service or cause it to malfunction.

You acknowledge that we are offering the Service and setting the fees (if any) in reliance on the warranty disclaimers and liability limitations in these Terms, and that they form an essential basis of the bargain between you and us.

10. Suspension and Termination

Voluntary Termination by You: You have the right to stop using the Service at any time. You may delete your account through the account settings (if available) or by contacting us to request account deletion. Termination of your account will typically be effective within a reasonable time after we receive your request. Please note that if you terminate your account, you may lose access to data or content associated with that account (such as your saved preferences or any accumulated digest history). We may retain certain data after account deletion as required or permitted by law, as outlined in our Privacy Policy (for example, for legal compliance or to maintain business records), but such data will remain subject to applicable privacy protections.

Termination or Suspension by Company: We reserve the right to suspend or terminate your access to the Service (in whole or in part) at our discretion, with or without notice, if we reasonably believe: (a) you have violated these Terms (including the Acceptable Use rules in Section 5), or any applicable law; (b) your use of the Service poses a security risk or could adversely impact the Service or any other users; or (c) we are required to do so by law or court order. In less urgent cases, we will attempt to notify you of the violation and may provide you with an opportunity to remedy it; however, for serious violations we may suspend/terminate immediately. Suspension might mean your account is temporarily disabled while we investigate or while you resolve an issue (such as non-payment or removing prohibited content). Termination means your account is closed permanently. If your account is terminated by us due to a breach of these Terms or unlawful conduct, you will not be entitled to any refunds of prepaid fees, and you may be prohibited from re-registering or using the Service in the future.

Service Discontinuation: We also reserve the right to discontinue the Service entirely (shutdown the Service for all users) or discontinue any part of the Service at any time. If we do so and you are a Paid user, we will provide you with as much advance notice as is reasonably practicable (via the Service or email) and will refund any prepaid fees for the remaining portion of your subscription term on a pro-rata basis. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Service that we might do for business or technical reasons, beyond the refund just mentioned for paying customers.

Effect of Termination: Upon any termination of your access, whether by you or by us, the rights granted to you under these Terms will immediately cease. You must stop all use of the Service and refrain from accessing it. Sections of these Terms that by their nature should survive termination (such as intellectual property provisions, warranty disclaimers, limitation of liability, governing law, and dispute terms, etc.) will survive the termination of this agreement. If termination occurs, any data you have stored on the Service might no longer be accessible by you (except as otherwise provided in the Privacy Policy for data export or deletion requests). We encourage you to retain copies of important information locally to avoid losing data in case of termination.

11. Governing Law and Jurisdiction

These Terms and any dispute arising out of or in connection with the Service shall be governed by and construed in accordance with the laws of [Specify Governing Jurisdiction], without regard to its conflict of law principles. We choose this law to apply to this agreement in order to have consistency across all users. If you are accessing the Service as a consumer in a different jurisdiction, you may have certain mandatory rights or protections under local consumer laws; nothing in this section seeks to limit those rights, and this clause will apply to the extent permitted by applicable law.

12. Contact Us

If you have questions about these Terms, please contact us: support@goknowly.ai

Knowly Terms of Service